VM-LEARNING /class.ix ·track.ai ·ch-a3 session: 2026_27
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~/ICT Skills – I

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PART A ▪ UNIT 3
03
ICT Skills – I
Information & Communication Technology for the Digital Age
ICT (Information and Communication Technology) refers to all the technologies – computers, mobiles, internet, software, and other digital tools – that are used to create, store, share, and manage information and to communicate with others.
In today's digital world, ICT has become an important part of our daily life. From studying online to booking tickets, from banking to video calls – everything is possible because of ICT.
Learning Outcome 1: Describe the role of ICT in day-to-day life and workplace

1.1 Introduction to ICT

ICT stands for Information and Communication Technology. It is the use of computers, mobile phones, digital devices, internet, and software to store information, process it, share it with others, and communicate.
🔹 Full Form Breakdown

So, ICT means using technology to share, receive, and manage information faster and more easily.

1.2 Role and Importance of ICT in Personal Life

ICT has made our personal life very easy and interesting. The main roles are:

  1. Quick Communication: Talk to family and friends through mobile calls, WhatsApp, SMS, emails, and video calls.
  2. Online Learning: Read e-books, watch educational videos on YouTube, join online classes (Zoom, Google Meet), and take online tests.
  3. Entertainment: Watch movies, play games, listen to songs on mobile, TV, tablet, or laptop.
  4. Online Shopping: Buy clothes, food, books, gadgets from apps like Amazon and Flipkart.
  5. Banking and Payments: Transfer money through Paytm, PhonePe, Google Pay, or net banking.
  6. Booking Services: Book train, bus, air tickets, movie tickets, hotels online.
  7. Social Media: Stay connected with people and share photos / videos / thoughts on Facebook, Instagram, Twitter.
  8. Healthcare: Take online doctor appointments, access health apps, track fitness.
  9. Getting Information: Read latest news, check weather, search anything on Google.
  10. Navigation: Use Google Maps to find routes and locations.

1.3 Role and Importance of ICT at Workplace

ICT has changed the way people work. It makes work faster, more accurate, and easier.

  1. Automation of Tasks: Repetitive tasks are done automatically by computers, saving time and effort.
  2. Easy Communication: Email, video conferencing, and chat tools help staff stay connected.
  3. Data Storage: Large amounts of data can be stored safely in computers and on cloud instead of paper files.
  4. Better Decision Making: Data analysis tools help managers take correct decisions.
  5. Work From Home (Remote Work): Employees can work from anywhere using laptops and internet.
  6. Global Reach: Businesses can sell products and services across the world through the internet.
  7. Increased Productivity: More work done in less time.
  8. Reduced Cost: Less paper, less postage, less travel – cheaper operations.
  9. Training: Employees can learn new skills through online training and webinars.
  10. Better Customer Service: Customers get quick replies through chatbots, emails, and phone support.

1.4 ICT in Our Daily Life – Examples

AreaHow ICT is Used
EducationOnline classes, e-books, educational apps (Byju's, Khan Academy), smart boards, digital libraries.
BankingATMs, net banking, UPI payments, online loans, digital lockers.
HealthcareOnline consultations (telemedicine), digital patient records, MRI and CT-scan machines.
ShoppingE-commerce sites (Amazon, Flipkart, Myntra), online payment, home delivery.
TravelIRCTC bookings, Ola / Uber cabs, Google Maps, airline websites.
EntertainmentNetflix, YouTube, Spotify, mobile games, smart TV.
Government ServicesAadhaar, PAN, DigiLocker, Passport seva, e-filing of income tax.
AgricultureWeather forecast apps, online mandi rates, drip irrigation, drones.
Business / OfficesEmail, MS Office, Zoom, video conferencing, accounting software.
Social NetworkingFacebook, Instagram, Twitter, WhatsApp, LinkedIn.

1.5 ICT Tools

ICT tools are the devices, software, and services used to carry out ICT activities.

📱Mobile PhoneCalls, SMS, internet, apps
💻Computer / LaptopWork, study, entertainment
📟Tablet / TabReading, browsing, games
📺Television (TV)News, entertainment
📻RadioNews, music, FM channels
✉️EmailSending messages & files
🌐InternetWorldwide network
📷CameraCapturing photos / videos
🖨️PrinterPrinting documents
🎤MicrophoneRecording voice
🎧HeadphonesListening privately
💬Social MediaWhatsApp, FB, Insta
Learning Outcome 2: Identify components of basic computer system and their functions

2.1 What is a Computer?

A computer is an electronic machine that takes data as input, processes it as per given instructions, stores it, and gives the result as output.
🔹 Features of a Computer

2.2 Components of a Computer System

A computer system is made up of the following main components:

ComponentFunction
Central Processing Unit (CPU)The "brain" of the computer – performs all calculations and processing.
MemoryStores data and instructions (RAM and ROM).
MotherboardThe main circuit board that connects all parts of the computer.
Storage DevicesKeep data permanently (Hard disk, SSD, Pen drive, CD/DVD).
Input DevicesFeed data into the computer (keyboard, mouse, scanner, mic).
Output DevicesGive information out of the computer (monitor, printer, speaker).

🧠 Central Processing Unit (CPU)

The CPU (Central Processing Unit) is the brain of the computer. It carries out all the processing by following instructions given by the user through software.
🔹 Parts of CPU
  1. Arithmetic Logic Unit (ALU): Performs all arithmetic (+, –, ×, ÷) and logical (true / false, greater / smaller) operations.
  2. Control Unit (CU): Controls and directs the operations of all parts of the computer. It acts like a traffic police of the computer.
  3. Memory Unit (MU) / Registers: Temporarily stores data and instructions during processing.
🔹 Functions of CPU

🔌 Motherboard

The motherboard is the main circuit board inside the computer. It holds the CPU, memory, and connects all other components like hard disk, CD drive, keyboard, mouse, and monitor. It acts like a highway that carries data between all parts of the computer.

2.3 Computer Memory

Memory is the part of the computer where data, information, and instructions are stored. It is measured in bytes (KB, MB, GB, TB).
🔹 Types of Memory

Computer memory is mainly of two types:

TypeDescriptionExamples
Primary MemoryDirectly accessed by CPU. Fast but limited in size. Also called main memory.RAM, ROM
Secondary MemoryUsed for permanent storage. Slower but larger in size. Also called auxiliary storage.Hard disk, SSD, Pen drive, CD, DVD

🔷 RAM (Random Access Memory)

RAM is the temporary, working memory of the computer. It stores data and programs that are currently being used.
🔹 Role and Functions of RAM

🔶 ROM (Read Only Memory)

ROM is the permanent memory of the computer. It contains the basic instructions that the computer needs to start up (boot).
🔹 Role and Functions of ROM
🔹 Difference between RAM and ROM
RAMROM
Random Access MemoryRead Only Memory
Temporary (volatile)Permanent (non-volatile)
Data is lost when power goes OFFData is retained when power is OFF
Can be read and writtenCan only be read
Larger in sizeSmaller in size
Used for running current programsUsed for starting the computer (BIOS)

2.4 Storage Devices

Storage devices are used to keep data permanently so that we can use it later.

DeviceUse
Hard Disk Drive (HDD)Main storage device inside computer; stores operating system, software, files (size in GB/TB).
Solid State Drive (SSD)Modern, faster storage – no moving parts.
Pen Drive / USB DriveSmall portable device to carry data.
CD / DVDOptical discs for storing songs, movies, software.
Memory CardSmall card used in mobiles and cameras.
Cloud StorageOnline storage (Google Drive, Dropbox, iCloud).

2.5 Hardware and Software

🖥️ Hardware

Hardware includes all the physical parts of a computer that we can see and touch.

Examples: Monitor, keyboard, mouse, CPU box, printer, scanner, speakers, hard disk, pen drive.

🔹 Types of Hardware
⌨️ Input Hardware
Used to enter data.
Keyboard, Mouse, Scanner, Mic, Webcam, Joystick, Touchpad
🖨️ Output Hardware
Gives out results.
Monitor, Printer, Speakers, Projector, Headphones
💾 Storage Hardware
Stores data permanently.
Hard disk, SSD, Pen drive, CD/DVD, Memory card

💿 Software

Software is a set of instructions or programs that tells the hardware what to do. Software cannot be touched – we can only see its effect on the screen.
🔹 Types of Software
  1. System Software: Runs the basic functions of a computer.
    • Operating System (OS): Manages the computer. Examples – Windows, Linux, macOS, Ubuntu, Android, iOS.
    • Device Drivers: Help hardware (printer, scanner) to work with the computer.
    • Utility Software: Antivirus, disk cleaner, backup software.
  2. Application Software: Used for specific user tasks.
    • MS Word – typing documents
    • MS Excel – calculations and tables
    • MS PowerPoint – presentations
    • Photoshop / Paint – editing images
    • Chrome / Firefox – web browsers
    • Games, calculators, media players
🔹 Difference between Hardware and Software
HardwareSoftware
Physical parts – can be touchedPrograms / instructions – cannot be touched
Manufactured in factoriesDeveloped by programmers
Does not change with useCan be updated / upgraded
Damaged by dust, water, heatDamaged by viruses, bugs
Example: Monitor, KeyboardExample: Windows, MS Word

2.6 Procedure for Starting and Shutting Down a Computer

🟢 Starting (Booting) a Computer
  1. Check all cables are properly connected.
  2. Switch ON the main power supply.
  3. Press the power button on CPU.
  4. Switch ON the monitor.
  5. Wait for the computer to boot up (load OS).
  6. Enter username and password (if set).
  7. Wait for desktop to appear – now ready to use.
🔴 Shutting Down a Computer
  1. Save all your open files and work.
  2. Close all running programs and applications.
  3. Click on Start button.
  4. Click on Power / Shut Down.
  5. Wait till the computer shuts off completely.
  6. Switch OFF the monitor.
  7. Turn OFF the main power supply.
Never switch off the computer directly from the main switch without following the proper shut-down procedure. Doing so can damage files and the hard disk.
Learning Outcome 3: Demonstrate use of various components and peripherals of computer system

3.1 Peripheral Devices

Peripheral devices are the external devices connected to a computer to help in input, output, or storage of data. They are not part of the main CPU but are connected through cables or wirelessly.
🔹 Types of Peripheral Devices
  1. Input Peripherals: Send data to the computer.
  2. Output Peripherals: Receive information from the computer.
  3. Storage Peripherals: Store data for future use.

3.2 Common Peripheral Devices and Their Uses

⌨️ 1. Keyboard

The keyboard is the most commonly used input device. It is used to type letters, numbers, and symbols into the computer.

🖱️ 2. Mouse

The mouse is a pointing input device used to move the cursor on the screen and give commands by clicking.

🔹 Parts of a Mouse
🔹 Mouse Operations
OperationMeaning
ClickPress the left button once to select an item.
Double ClickPress the left button twice quickly to open a file or folder.
Right ClickPress the right button to see more options.
Drag and DropHold the left button, move the mouse, and release to shift an item.
ScrollRotate the scroll wheel to move page up or down.
HoverKeep the pointer on an item without clicking – shows info tip.

🖨️ 3. Printer

A printer is an output device used to print data (text, images) from the computer onto paper. There are two main types:

📷 4. Scanner

A scanner is an input device used to convert paper documents (printed text / images) into digital format (soft copy) and store them in the computer.

Scanners are used in offices, libraries, shops for billing (barcode scanner), and at airports.

📹 5. Webcam

A webcam is an input device that takes videos or pictures and sends them to the computer. It is used for:

🎤 6. Microphone (Mic)

A microphone is an input device that records sound / voice and sends it to the computer. Used for:

🖥️ 7. Monitor

The monitor is the main output device of the computer. It displays text, images, and videos. Also called VDU (Visual Display Unit) or screen.

Types: CRT (old), LCD, LED, Touch screen.

🔊 8. Speakers & Headphones

Speakers and headphones are output devices used to listen to sound / music / audio from the computer.

🎮 9. Other Peripheral Devices

Learning Outcome 4: Demonstrate basic computer skills

4.1 Primary Operations on a Computer System

A computer performs five primary operations – also called the IPOS cycle (Input → Process → Output → Storage), along with communication / networking.

🔄 THE IPO CYCLE OF A COMPUTER
1. INPUT 2. PROCESS 3. OUTPUT 4. STORAGE

+ 5. Communication / Networking (sharing data with others)

⬆️ 1. Input

The process of entering data and instructions into the computer through input devices.

⚙️ 2. Process

The CPU processes the input data according to the instructions given. Processing includes calculations, comparisons, and logical operations.

⬇️ 3. Output

The result of the processing is shown to the user through output devices.

💾 4. Storage

The process of saving data so that it can be used later.

🌐 5. Communication / Networking

The process of sharing data and information between two or more computers or devices.

Real-life IPO example: When you search "weather today" on Google:
Input: You type the query using keyboard.
Process: The computer sends it to Google's server, which processes and finds results.
Output: Weather information is shown on your screen.
Storage: The history gets saved in your browser.
Communication: All this happens through the internet (networking).

Quick Revision – Key Points to Remember

  • ICT = Information and Communication Technology.
  • ICT Tools: Mobile, Tablet, Radio, TV, Email, Computer, Internet, Printer, Webcam.
  • Computer Components: CPU, Memory, Motherboard, Storage Devices.
  • CPU Parts: ALU (Arithmetic Logic Unit), CU (Control Unit), Memory Unit.
  • CPU Functions: Fetch → Decode → Execute → Store.
  • Memory Types: Primary (RAM, ROM) and Secondary (Hard disk, Pen drive, CD).
  • RAM: Random Access Memory – temporary, volatile, read+write.
  • ROM: Read Only Memory – permanent, non-volatile, read only.
  • Hardware: Physical parts (monitor, keyboard, mouse).
  • Software: Programs & instructions (Windows, MS Word).
  • Peripheral Devices: Keyboard, Mouse, Printer, Scanner, Webcam, Mic, Monitor, Speakers.
  • Primary Operations: Input → Process → Output → Storage + Communication (Networking).
  • Startup: Power ON → Press CPU button → Login → Use.
  • Shutdown: Save work → Close apps → Start → Shut Down.
🧠Practice Quiz — test yourself on this chapter